FREQUENTLY ASKED QUESTIONS
OH YES ! We ship worldwide with express delivery.
We provide free shipping for domestic Indonesia orders. For all other destinations worldwide, there is a flat rate of $18 USD per order for DHL express shipping. Free express shipping for orders over $60 USD.
After your payment has been approved, orders are shipped within 48 hours. You will get a confirmation email from us, along with a tracking number, once your order leaves our distribution centre (BALI, Indonesia).
Shipping times vary slightly depending on your location but generally, you will get your order in 24h to 72h.
Please be aware that import taxes and charges are not included in the price of your order. All custom fees, taxes and any other additional costs overseas are the responsibility of the customer. For more information please refer to your local customs office in your country. Thank you for your understanding !
Please note that, at the moment, we will not accept any refunds or exchanges. If the purchased product is defective, drop us an email : firstname.lastname@example.org, we will do our best to help you.